IT Operational Specialist (Surabaya & Banjarmasin)

Join PT Nusantara Jaya Raya Mujur, a leading company in the Information Technology & Communications sector, as our next IT Operational Specialist! We are seeking a proactive and skilled IT professional to ensure seamless IT operations across our Surabaya and Banjarmasin offices. In this role, you'll be the backbone of our IT infrastructure, troubleshooting issues, maintaining systems, and ensuring our team can work efficiently.

PT Nusantara Jaya Raya Mujur is a dynamic company with a rich history in the IT sector. Our mission is to provide cutting-edge IT solutions to our clients, and we're looking for someone who shares our passion for technology and innovation. As an IT Operational Specialist, you'll have the opportunity to work with the latest tools and technologies, and grow your career in a supportive and forward-thinking environment.

📋 Tanggung Jawab Pekerjaan

• Monitor and maintain IT systems, including servers, networks, and workstations.
• Provide technical support to employees, resolving hardware and software issues.
• Ensure the security and integrity of our IT infrastructure.
• Perform regular backups and disaster recovery exercises.
• Install, configure, and update IT equipment and software.
• Document IT processes and procedures.
• Collaborate with the IT team to implement new technologies and solutions.
• Participate in system upgrades and migrations.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Minimum 3 years of experience in IT operations, preferably in a corporate environment.
• Familiarity with ITIL framework and best practices.
• Proficiency in using ITIL tools such as ServiceNow, BMC Remedy, or similar.
• Knowledge of network protocols, firewalls, and security systems.
• Experience with virtualization technologies like VMware, Hyper-V, or Citrix.
• Certifications such as ITIL Foundation, CompTIA A+, or Microsoft Certified: Azure Administrator are a plus.
• Strong problem-solving and analytical skills.

🛠️ Keahlian

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